Analysis of Digibank Apps in Singapore

Main features common across digibank apps

  1. POSB/DBS - https://www.dbs.com.sg/personal/deposits/bank-with-ease/dbs-digi-bank-app

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/f8d73c65-fff3-4508-9a0f-c4d05cdce809/DBS_Live_Project_-_Frame_1.jpg

On UX/UI design: Easy to navigate and find what you want (e.g. to pay credit card bills, to apply for new card, to see eligible transactions). You get all the numbers you need at a glance. All core functions are easily accessible on the bottom menu (i.e. paynow).

On ability to customise: Has great personalizations options. Can reorder sections in sequence that’s more in line with what’s most important to you.

On NAV Planner: Useful for getting a personalised overview of your financial health (e.g. the % you’ve saved in the preceding month) However, the linkage process might be a little annoying as i had to login to singpass twice before receiving my finance information.

On SGFinDex: Has a two step process to configuring it where users have to log in twice to Singpass and there was no prompts asking why we needed to do this. The data collected are also not up to date for the certain sections.

On digital applications: Can apply for cards, loans, insurance and investment accounts in just a few taps.